EarnBox Refund Policy

Last updated: August 20, 2026

This policy covers the only paid feature in EarnBox today: optional VIP membership, purchased by sending a manual JazzCash, Easypaisa, or USDT payment to our account and confirming the payment in-app.

Manual Payments Are Hard to Reverse

Because VIP payments are sent directly through JazzCash, Easypaisa, or a USDT wallet transfer — not through an automated payment gateway — we cannot issue an automatic refund the way a card payment could be reversed. Every refund request is reviewed manually, case by case.

When We Will Refund

• You were charged for VIP but never received the upgrade in your account.
• A duplicate/accidental payment was made for the same VIP tier.
• A genuine technical error on our side caused an incorrect charge.

When We Generally Will Not Refund

• You changed your mind after VIP benefits were already activated on your account.
• Partial usage of a VIP period (VIP benefits are not prorated).
• The payment was sent to the wrong number/wallet due to an error on your end — we recommend double-checking the destination shown in-app before sending.

How to Request a Refund

Email support@balochsahab.com (or open a support ticket in the app) with your registered email, the amount and date of the payment, and the payment method used. We'll review your request and respond, typically within 7 business days. Approved refunds are sent back to the same JazzCash/Easypaisa/USDT destination you paid from.

Withdrawals Are Not Covered by This Policy

This policy is about VIP purchases only. Withdrawals of your own earned wallet balance are not a "refund" — see our Terms & Conditions for how withdrawal review and payout works.